In the event of relocation, costs associated with said relocation are invoiced to us. Depending on the nature of the relocation, we may pass the relocation costs on to you. This will be case by case, though. For example, if you tell us that you need to relocate a guest because an owner suddenly decides to stay at a property for the same dates, then we would expect you to give us alternative, comparable properties we can offer to the guest for the same price. If you have nothing and we need to put the guest with a different property manager, then we would ask you to kindly cover any costs associated with this relocation. If the relocation is solely the fault of RedAwning, then RedAwning will cover any and all costs associated with the relocation.